Download causes exception error during initial update

Forum|Forum|5 years ago
January 10, 2021
1 reply
1 view

can I fix intuit spc esd winclient api GeneralException during install of download

TurboTax Free Edition Online

DJS

Alumni - Champ

Try this.

1. Right-click on the Turbo Tax 2020 icon on your desktop.

2. Select Compatibility.

3. Check the box "Run as Administrator."

4. Click Apply.

5. Click OK.

Double click the Turbo Tax icon to start the program. Updates should be loaded and the program will run properly.

Answers are correct to the best of my ability but do not constitute legal or tax advice.**If this post is helpful please click on "thumbs up"**

Eric_DAuthor

Level 2

it is now working after I stopped the service - update. Now the 2019 tax file opens and updates but the return is not fully complete. I have rechecked the same tax file on my original computer and it is complete including the evidence of fed and state efile. Any ideas?