Double Charged for State Filing

Forum|Forum|4 months ago
March 15, 2026
1 reply
93 views

I just finished filing for my federal and state taxes. It looked like I was charged twice for state taxes and it is split up into (2) separate orders. Order #1 includes "TurboTax Online Do It Yourself Deluxe 2025" for $69 and "TurboTax Online State 2025" for $59. Order #2 includes a second charge for "TurboTax Online State 2025" for $59. Why did this happen and how do I even begin requesting a refund? The built in AI tool is useless.

TurboTax Deluxe Online

Best answer by xmasbaby0

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

xmasbaby0

Answer

Level 15

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**