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TurboTax offers free phone support to users of its paid editions. Free Edition does not have phone support unless upgraded to PLUS (29.99). You can ask a question in this forum and someone may be able to help you here.
I'll also tell you another free option at the end of this posting.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
Or you can contact a TurboTax Support agent directly for free via messaging at Twitter or Facebook.
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
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