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gpbbard-gmail-co

Level 2

Question

Does installing turbotax 2023 delete previous turbotax returns?

11 replies
77 views

All previous returns are gone after installation of 2023.

TurboTax Online

Level 15

@gpbbard-gmail-co

20+ years using desktop software on Windows Computers...and it never has cleared them out of prior years.

Are you sure they are not on a cloud drive?

I only work on them while they are on my main system disk, and make occasional copies to a USB flash drive as backups.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

gpbbard-gmail-coAuthor

Level 2

Nothing is on a cloud drive, everything is local to C. Also, the install crashed on first attempt, had to hard boot the computer. We have turbotax 2011 through 2022 installed on same machine and all returns are gone.

Level 2

They (earlier versions of TurboTax) should still be present unless you removed them. I have multiple TurboTax shortcuts on my desktop. If I open any of ta previous year, that year of the software will open.

Level 2

It does not - are you sure you installed it in the same directory where your prior year files are kept - you should search your hard drive for .. ie Turbotax - or 2022

Level 2

I keep both the saved file which is created while doing the taxes and a PDF copy (option during printing or during preview of finished forms) in a folder labeled TurboTax 20XX. I have never lost a copy. The PDF file saves reloading and supplying the software license.

gpbbard-gmail-coAuthor

Level 2

This is what i am saying, after the install of 2023... all the pdf saved files are gone as well as the turbotax saved files. Everything has been deleted. All versions 2011 through 2022.

Level 2

Did you look i the recycle bin?

Also you can try a free file recovery - https://www.cleverfiles.com/howto/top-5-data-recovery-software-windows.html?gad_source=1&gclid=Cj0KCQjwiMmwBhDmARIsABeQ7xQsjmqCKJUaCt_AuGwyLTPUs-5Emfsf1RRNeJYztUcwpMcpANURQgAaAp2BEALw_wcB

I have used #1,# 2 and #4 in the past for other issues.