Does anyone know how to get the 20% off discount to work? I got an email for 20% off turbo tax but it's not coming off my total. Customer service isn't working, either.

drberna · ‎January 31, 2024

xmasbaby0 · ‎January 31, 2024

Read your email closely. Does it say that you will get an early 20% discount by filing before March 1? Or does it literally promise you 20% off the posted fee on the TT site?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

drberna · ‎January 31, 2024

xmasbaby0 · ‎January 31, 2024

Yep----they need to honor that offer.

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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Does anyone know how to get the 20% off discount to work? I got an email for 20% off turbo tax but it's not coming off my total. Customer service isn't working, either.