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Level 1
April 15, 2021
Question

Does anyone else have "undefined" when trying to complete efile?

  • April 15, 2021
  • 1 reply
  • 6 views
What does "undefined" message mean?

1 reply

Level 14
April 15, 2021

You may need to log out and restart your computer, then log back in, or try another browser. You may also need to clear your cache and cookies.

 

To clear your cache use this TurboTax FAQ

To delete your cookies use this TurboTax FAQ

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Level 2
February 9, 2023

none of these worked