Document number not working for driver license

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Are you entering the first 3 characters as "IDU" from the doc number? The doc number shouldn't include "IDUSA". Some other users experienced errors with incorrect issue and expiry dates, so double check they are correct and not swapped as well.

For more information, see Where do I find my document number so that I can e-file my New York return?

The document number i listed is not correct what can I do to submit my taxes I use the number on the back of my ID card but is not working

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