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lavella1959
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Do you have a pro bono department for seniors, I am unable to pay the 211.00 on the 28th of June. Indigent services

 
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Do you have a pro bono department for seniors, I am unable to pay the 211.00 on the 28th of June. Indigent services

No TurboTax does not have a "pro bono" department.   What $211 do you mean?  Is that your fees for using TurboTax?  Is your refund taking a long time to be issued by the IRS?

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

 

 

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

 

 

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

 


Going forward----

 

 

Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site

 

https://apps.irs.gov/app/freeFile/

 

Or—if you live in certain states you may be eligible to use the new IRS Direct File

 

( AZ, CA, FL, MA, NH, NV, NY, SD, TN, TX, WA, WY )

 

https://directfile.irs.gov/

 

 

Help for taxpayers   Volunteer Income Tax Assistance VITA

 

Income below $58,000

 

https://www.benefits.gov/benefit/1543/

 

https://www.irs.gov/individuals/free-tax-return-preparation-for-qualifying-taxpayers

 

 

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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