Discrepancy in 3rd Economic Impact Payment

Forum|Forum|4 years ago
April 5, 2022
10 replies
46 views

There is a discrepancy between what the IRS says we received as Economic Impact Payment #3 (EIP3) on Letter 6475 ($3,500; married filing jointly with 4 dependents) and what was actually direct-deposited into our bank account by US Treasury for EIP3 ($258.58). Has anyone else run into this problem? I've tried calling the IRS and can't get through to talk to a live person. All of their automated help is useless. Any advice??

TurboTax Home & Biz Windows

Cynthiad66

Level 14

When there is a joint return, the IRS issues 2 letters 6475. One for the husband and one for the wife. The amounts listed on each letter must be entered are basically added together to determine the correct amount received by the family.

I recommend preparing the return using both of the letters received to determine the correct amount received. Or just enter the amount you actually received in 2021. IRS will make adjustments if necessary before issuing a refund.

@carolynburns3

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JulieS

Level 15

You could take a look at your IRS account online. It may just show the same information that you have now, but it could show that your third stimulus payment was returned or adjusted.

Click here to get started.

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carolynburns3Author

Level 3

I did look at my IRS account online. It shows that we supposedly received $3,500, just as is listed on the letter 6475. The amount actually deposited into our account was much less, and as far as I'm aware, EIP3 was disbursed in only 1 payment, not multiple installments.

Cynthiad66

Level 14

@carolynburns3

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carolynburns3Author

Level 3

Thank you for your reply. My husband and I each received letter 6475 stating that we received $3,500 for EIP3. So we should have received $7,000 for married filing jointly. However, the actual amount we received via direct deposit into our bank account from US Treasury for EIP3 was $258. Won't the IRS think we received $6,742 more than we did? I hesitate to file a return knowing this discrepancy and letting them make the adjustment.

We have called the IRS help line and never get through to a real person.

Any other thoughts??

PattiF

Level 15

You can initiate a trace of the missing part of the 3rd Economic Impact payment.

How can you request an IRS trace for missing stimulus money?

To request a payment trace, call the IRS at 800-919-9835 or mail or fax a completed Form 3911, Taxpayer Statement Regarding Refund (PDF). Note: If you call the number, you'll have to listen through the recorded content before you can connect with an agent. You should not mail Form 3911 if you've already requested a trace.

Form 3911

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carolynburns3Author

Level 3

Thank you for your input. I'm wondering why there would be missing parts of the 3rd payment?? Was EIP3 disbursed in multiple installments and would the IRS have direct-deposited some of the money and sent the rest via snail-mail? Doesn't make sense to me 🤔 🤔

AliciaP1

Level 13

No, it's unlikely it would have been split, but the IRS has posted there were some errors in issuing the letters. The best next step for you is as @PattiF pointed out and start a trace on the payment.

@carolynburns3

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