Disappointment

Forum|Forum|3 years ago
February 21, 2023
1 reply
5 views

I am extremely disappointed with Turbo Tax on not being able to resolve the download issue with Fidelity & Schwab. It's been over 2 weeks since I first posted on this issue, which was subsequent to two very long calls with the Turbo Tax support team. I know others have encountered this same issue.

If Turbo Tax can't run on a Microsoft Surface machine, or if you don't care to support it, I'd appreciate just telling me. After years of utilizing Turbo Tax, I have now encountered problems in back-to-back years. It looks like for my 2023 returns I'll be evaluating the H&R Block online tool that now accepts prior year downloads from TurboTax.

KatrinaLO

Level 14

Have you tried a different browser like Edge or Firefox? Go to browser settings & disable pop-up blockers. Please try to follow the workaround offered in this thread here for importing Fidelity.

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