Skip to main content
TurboTax
Community
TurboTax
TurboTax
T
Thomcarm
Level 2
July 5, 2020
Question

Direct

  • July 5, 2020
  • 1 reply
  • 4 views

I put money on from cash app 3 Saturday it says it's posted as credit and available but I can't withdraw it 

    1 reply

    X
    Level 15
    xmasbaby0Level 15
    Level 15
    July 5, 2020

    For help with your pre-paid Visa card:

    Call  (888) 285-4169

     

    There is a “Help” link in the top corner of the web site for the card:

     

    https://www.turboprepaidcard.intuit.com/

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    T
    ThomcarmAuthor
    Level 2
    July 5, 2020

    I have called 6 times they have told me theres no reason I can't access my money i just got back from the ATM I tried every option it offers to withdraw is there a lag between the app and the card 

    X
    Level 15
    xmasbaby0Level 15
    Level 15
    July 5, 2020

    This is the TurboTax user forum.  We answer tax questions.  We cannot help you with your ATM problem.  We have no control whatsoever over your card.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Explore your options
    Terms & ConditionsAccessibility statement
    Sitemap
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2026 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    About Cookies Manage cookies

    TRUSTe nResult Certified e-File C-Level Security Certification
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Copyright © Intuit Canada ULC, 2026. All rights reserved.

    About Cookies Manage cookies

    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

    © 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

    À propos des témoins Gérer les témoins