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Level 2
Jul 5, 2020 10:52 AM UTC
Question

Direct

I put money on from cash app 3 Saturday it says it's posted as credit and available but I can't withdraw it 

    3 replies

    Level 15
    Jul 5, 2020 1:04 PM UTC

    For help with your pre-paid Visa card:

    Call  (888) 285-4169

     

    There is a “Help” link in the top corner of the web site for the card:

     

    https://www.turboprepaidcard.intuit.com/

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    ThomcarmAuthor
    Level 2
    Jul 5, 2020 1:22 PM UTC

    I have called 6 times they have told me theres no reason I can't access my money i just got back from the ATM I tried every option it offers to withdraw is there a lag between the app and the card 

    Level 15
    Jul 5, 2020 1:35 PM UTC

    This is the TurboTax user forum.  We answer tax questions.  We cannot help you with your ATM problem.  We have no control whatsoever over your card.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**