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Level 1
April 23, 2020
Question

Didn’t get my return

  • April 23, 2020
  • 1 reply
  • 10 views

my taxes have not been received thus I do not have the money to pay turbo tax and now everything is closed including my job and they keep trying to take money from me . Why when it’s supposed to come out my taxes.  Why can’t turbo tax see I didn’t get my federal return?

1 reply

Level 15
April 23, 2020

Are you getting emails about your TT fees?  Have you tried to contact them about it?

 

 

 

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**