2102963
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Did anyone else observe an issue with turbo tax crashing on review page? It asks me to update some cost basis for my 1099 on review page and it keeps crashing

Turbo tax asking me to check numbers on review page where it asks me to review one of my 1099.  When i click on review, it takes me to a page where it asks me to update some cost basis data and it's trying to generate preview of the 1099 too. But it's never able to generate the preview and I am not able to do anything on that page, can't even go back. Page crashes and I keep getting page unresponsive error. None of the support guys have been able to resolve this issue. I have already wasted 4 hours explaining my issue to them.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
DaveF1006
Expert Alumni

Did anyone else observe an issue with turbo tax crashing on review page? It asks me to update some cost basis for my 1099 on review page and it keeps crashing

If you are using Turbo Tax online, try changing browsers to see if this works. Also you can try clearing your cache and cookies in your present browser.  Shutdown and restart again and see if this is a solution.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question