3358102
You'll need to sign in or create an account to connect with an expert.
That looks like sales taxes were added to the amount owed.
Review your TurboTax account fees -
Sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on View Order Details
Yes, very deceptive business practice. I have been a Turbo Tax customer for over 10 years and I feel totally taken advantage of. The tiers this tax year were deceiving, I always used premium because I have a few stock transactions every year. I received a notice the cost was 209 dollars, on sale for 199.00. I spoke to a person on-line before starting and then again after completing my taxes. The first person said I can downgrade when I pay. So I spent 10 hours over two days and completed. I tried to downgrade and was told I would have to start over, losing all the data. They said I signed up for Premium Live Support throughout the year, which I didn't even know was a thing, and never done. The two people I was chatting with were purposely vague, another red flag in my opinion. I totally got taken advantage of and I am so frustrated after 10 plus years, I am seeking other companies. Ron L, Gallatin, TN.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
contactparas
New Member
Davidv92
New Member
seanandtracylittle
New Member
jones-madonna
New Member
Bmck345
Level 2