Desktop update is stuck?

Forum|Forum|4 years ago
January 15, 2022
2 replies
20 views

Anyone having trouble updating the Windows Desktop program? I have Home & Business on win 10. It has been stuck at installing 30% for a long time. Is it a big update? I might not have updated for awhile. How long do I wait?

TurboTax Home & Biz Windows

VolvoGirlAuthor

Level 15

Finally got the dreaded error 1603. Trying the manual update. Not looking good. Bar is not moving.

Critter-3

Level 15

@VolvoGirl

I know you know but WIN had a OS update this week ... make sure your OS is fully updated and reboot a couple of times 😉

SteamTrain

Level 15

Premier:

My W10 Desktop took a painful 20 min or so...progress bar looked like it was stuck...but wasn't. Just took forever.

My W10 Surface laptop took 5 min at most.

My desktop has a ton of other programs on it, while my laptop is fairly clear of added programs.

Don't know why they would be so different otherwise.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

VolvoGirlAuthor

Level 15

Yes I paused my Anti-Virus. I updated Windows . It had a NETframework update and another one. I think I got Windows updated. The TT manual update now says Applied Sucessfully but I'm not sure. When I start TT I check for updates and it says there is an update but it bombs out with 1603. I did the manual patch again and it says applied sucessfully. What version should it say under Help? I always forget which tab and item shows it? Under Version or Component. I've got .exe is 2021.47.12.68

Am I up to date?