Deductions

Forum|Forum|6 years ago
March 1, 2020
1 reply
8 views

When I try to enter my property and vehicle taxes i only get a blank screen and am unable to enter them

Technical Help

CatinaT1

Level 15

If you are stuck on a screen or it is blank in TurboTax you may need to log out and restart your computer, then log back in, or try another browser. You may need to clear your cache and cookies. Please see these TurboTax FAQ's for information on how to clear your cache and cookies:

To clear your cache use this TurboTax FAQ:

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

To clear your cookies use this TurboTax FAQ:

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

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bryan3936

Level 2

I tried clearing cache and cookies, but I'm having the same problem ... a blank screen!! This is so aggravating. It happened last year too! I think I'm going to find another way to do our taxes. Pay good money, it should work!