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2 replies

Critter
Level 15
June 1, 2019

        

 

There is a new service being offered…it  is the ability to deactivate the account .... Contact support for a case number if you really want to put forth the effort to use that feature ....

Use the following TurboTax website to contact TurboTax customer service/support.  

Submit your question/problem during business hours and then use the option for Call.  
There will be some personal information gathered so a case can be created for you.  A phone number will then be provided, specific to your case, to speak directly with a TurboTax agent.
https://support.turbotax.intuit.com/contact/
Note:  The Call option will not be available when TurboTax Support is closed.

https://ttlc.intuit.com/questions/2930711-account-deactivation-verify-your-identity

Level 2
June 1, 2019
thank you!
Level 2
February 25, 2020

I am Ready to Deactivate my acct.

 

DMarkM1
Level 15
February 25, 2020

As Critter mentions above, use this link to help with "deactivation" if desired.  

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