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Level 1
December 10, 2019
Question

credit card update

  • December 10, 2019
  • 1 reply
  • 6 views

I am thinking of cancelling my account of many years.

 

I have spent over an hour trying to sign on to my account without success.  All I need to do is update my credit card info.

 

I called the number you gave.  I could not tell if I was talking to a person or a machine.

 

Dissatisfied with your help/ customer relations service.

 

You call me at [phone number removed] or I am cancelling my account

 

 

 

 

    1 reply

    DoninGA
    Level 15
    Level 15
    December 10, 2019

    Sign onto your TurboTax account and edit your billing information - https://shopping.turbotax.intuit.com/unified/downloads/myaccounts?route=myaccounts&cgcview=billing

     

    If you are an Advantage subscriber see this TurboTax support FAQ for updating your account - https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-turbotax-advantage-account/01/25883