Credit card payment

Forum|Forum|5 years ago
July 21, 2020
1 reply
0 views

I paid $24.99 on order #TTDCRTA139333834 on my Visa Credit card to electronically file my

Pennsylvania 2019 tax return. I did not realize I had already filed 5 returns electronically so I could not

file my return. Please issue me a credit for the $24.99 back to my credit card. Thank you.

Lawrence A. Moyer

DoninGA

Level 15

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Thomas Nightingale

Level 2

A letter this week says that my credit card ending in 0017 was declined, but for last month shows that you were paid $74.20 on 11/25. Please update your files.

xmasbaby0

Level 15

@Thomas Nightingale This is the public user forum. We have no access to your account and cannot update anything for you. You can seek help from customer support.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**