Credit card charges without finalizing my file

[jcortiz]

Good afternoon. I received an email stating that I have been charges $79 when I have not finalized the TurboTax Do It Yourself filling. 

I need you to cancel the credit card charge since we never completed the filling.

Thank you.

[sensitive data removed]

[GabiU]

I removed the information above for your online safety. 
Considering you didn't file, you should be approved for a product refund. Try this help article and use the form: How do I request a refund for my TurboTax product?