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Level 1
May 19, 2023
Question

Credit card charge

  • May 19, 2023
  • 2 replies
  • 18 views

How do I get a credit charge on my credit card that was never provided by intuit reversed.

    2 replies

    DoninGA
    Level 15
    Level 15
    May 19, 2023

    You will have to contact TurboTax support for any type of account problems.  Use the key words Billing Issue when contacting support.

     

    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

    Level 2
    May 19, 2023

    And, if that fails, call the bank that issued your credit card and contest the charge.  Let them know that you did not get the service.  But, hopefully, TurboTax will respond positively, either by removing the unwarranted charge, or by explaining the service that they did provide.