COVID withdrawal not giving option to spread over three years

[jyounes]

The program says that I have a qualified COVID withdrawal, but on the screen where I would like to spread the income over three years, it says the amount of my withdrawal is $0 (see attached image). Does anyone know how to fix this?

[DianeW777]

Please review the steps below and TurboTax should remove the penalty that is allowed under COVID. The Form 8915-E: Qualified 2020 Disaster Retirement Plan Distributions and Repayments, which is used for COVID-related early distributions, is in today's release so you may need to give it a little time. 

It's always a good idea to clear any cache and cookies, as well as any browsing history, to eliminate any pieces of memory in the background that could cause issues unknown.

Steps to review in your tax return for this entry:

1. Login to your TurboTax Account 
2. Click on the Search box on the top and type “1099-R”
3. Click on “Jump to 1099-R” you should see the “Your 1099-R Entries” screen and will click "edit"
4. Continue until "Tell us if any of these uncommon situations apply" screen
5. Select "I took out this money because of a qualified disaster (includes COVID-19)"
6. Answer the any question.

For more information about this form use this link: Qualified 2020 Retirement Distributions due to COVID