Continuous Iowa Return Rejection

Forum|Forum|2 years ago
May 25, 2024
1 reply
6 views

I filed my Iowa tax return on time however it was rejected and when I went to revisit I keep getting an error stating I need to update my software on or after 3/28/24 or use the website to revisit. I waited until April and now May, to revisit and on both the app and the website I am still getting the error. What can I do to fix my return as it is now incredibly late?

I have tried to contact TurboTax but it takes 3+ hours to get a response and when I say I want a callback it never comes.

xmasbaby0

Level 15

Are you using the CD/download or the online program? If you are using the CD/download, you can update the software by using the tool bar on the top of your screen and clicking on the choice to check for updates. If you used online, it updates automatically. If you are simply unable to e-file the state return, then instead of delaying any further, you could print it, sign it and mail it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**