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wilab
Level 2
Mar 21, 2025 10:21 PM UTC
Question

"continue" button for import data from e*trade from Morgan Stanley is not enabled

I have installed turbo tax premier on my mac, but I can not import data from E*trade from Morgan stanley. After I input user id and password, the "continue" button on the software is disabled. What should  I to correct this problem? Thanks.

    3 replies

    BrittanyS
    Alumni - Intuit
    Mar 22, 2025 11:44 PM UTC

    Run the manual update to see if it corrects your problem.  Please respond back if you are still having issues after running the update:

     

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    wilabAuthor
    Level 2
    Mar 25, 2025 3:31 PM UTC

    The link you posted is for windows manual update. I am running on MacOS. Do you have the similar link for Mac?

     

    Thanks,

    RachelW33
    Alumni - Expert
    RachelW33Alumni - Expert
    Alumni - Expert
    Mar 25, 2025 11:38 PM UTC

    Please see the "Updating Help" section in this TurboTax help Article: Troubleshooting TurboTax Desktop for Mac Issues

     

    @wilab 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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