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BettiBopper
Level 2

Computershare uploads CAPTCHA click checkbox does not work

The captcha box has an error message when trying to upload documents from Computershare for 2024.  Message states "ERROR for site owner.  Invalid site key".  There is no box to check.

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a month ago
last updated ‎February 14, 2025 11:02 AM
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2 Replies
CatinaT1
Employee Tax Expert
Employee Tax Expert

Computershare uploads CAPTCHA click checkbox does not work

Make sure your computer is up to date. This has worked for many users.

 

If you still have issues, see this article where you can sign up for updates: Why am I getting an invalid site key reCAPTCHA error in TurboTax Desktop when trying to import broke...

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a month ago
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BettiBopper
Level 2

Computershare uploads CAPTCHA click checkbox does not work

My computer is up to date so I asked to be put on the update email list when resolved.  Thank you.

a month ago
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