Computershare uploads CAPTCHA click checkbox does not work

Forum|Forum|1 year ago
February 14, 2025
2 replies
31 views

The captcha box has an error message when trying to upload documents from Computershare for 2024. Message states "ERROR for site owner. Invalid site key". There is no box to check.

CatinaT1

Level 15

Make sure your computer is up to date. This has worked for many users.

If you still have issues, see this article where you can sign up for updates: Why am I getting an invalid site key reCAPTCHA error in TurboTax Desktop when trying to import brokerage information?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

BettiBopperAuthor

Level 2

My computer is up to date so I asked to be put on the update email list when resolved. Thank you.

Computershare uploads CAPTCHA click checkbox does not work

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