turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Coinbase stuck in review after resolving all the orange alerts

I've imported all my Coinbase and Coinbase Pro transaction AND resolved all flagged issues.  However, TurboTax still reports the 'Total gain or loss' as 0.00 and asks me to Review.  There ZERO flagged issues, so what is the problem?

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies

Coinbase stuck in review after resolving all the orange alerts

You should contact Support for this issue. How do I contact TurboTax? (intuit.com)

Coinbase stuck in review after resolving all the orange alerts

That link is not very helpful as it suggests using the chat (which is worthless) or asking a question in the community forum. I cannot submit a ticket..

 

Update: I removed all the transaction that are 'other income' and left only capital gains/loss events and that did not fix the problem. 

DawnC
Expert Alumni

Coinbase stuck in review after resolving all the orange alerts

Here is a link to the main number - TurboTax phone number    You can also get contact information from inside the TurboTax Online program - make sure you are all the way inside your return before using the search function.  

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
MMMF
New Member

Coinbase stuck in review after resolving all the orange alerts

Exact same problem here. Did you have any luck?

ChondelLO
Intuit Alumni

Coinbase stuck in review after resolving all the orange alerts

To help get you connected to the right person for assistance, please visit the link below for information on how to contact Customer Support. @MMMF

 

How do I contact TurboTax? - Intuit

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies