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Level 2
February 14, 2024
Question

CO Return Still Pending After 48 Hours

  • February 14, 2024
  • 4 replies
  • 64 views

The state of CO started accepting returns on Monday, Feb.12, 2024. I submitted my return in early Feb. and it’s still marked as Pending in TurboTax. I know several people who used HR Block or Jackson Hewitt who also submitted returns in early Feb and those returns were accepted or rejected by Tues morning (2/13/24). 

Has anyone who submitted a return in early Feb. had it accepted this week? I called CO DOR and was told their system is not bogged down in the acceptance process. It’s been beyond 48 hours Turbotax. 

4 replies

CatinaT1
Level 15
February 15, 2024
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SteamTrain
Level 15
February 15, 2024

Yeah,,BUT...when was your Federal E-file "Accepted"  

That has to happen first

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
Level 2
February 15, 2024

My federal return was transmitted and accepted on 1/31/24. 

SteamTrain
Level 15
February 15, 2024

Keep checking in your TTX file for another Full week...then, next Thursday call Customer Support to see if they can check to see if some setting in TTX that is causing some hangup.  Maybe you have to attempt to efile CO again...but only do so if they say to try that.  (i.e a wild guess  on my part)

 

What is the TurboTax phone number? (intuit.com)

 

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*