Clicking on jump to forms just closes the search window. Is this a Windows 10 problem?

[thebreit12]

Recently, I've been having problems when I do a search for a form and I click on the jump to form choice. The search window closes and TurboTax does not go to the form. This is happening with any form that I try to access.

[JohnB5677]

I'd like to propose an alternative.

Log into TurboTax

1. On the main menu on the left side of your screen
2. Select Tax Tolls, 
3. And then Tolls
4. A pop up will appear
5. Choose the box Topic Search
6. Type a form number or form name
7. It will bring you to that area.

[thebreit12]

I'm sorry, I should have said that I'm using TurboTax Deluxe on my desktop computer not online.

[DoninGA]

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@thebreit12 wrote:

I'm sorry, I should have said that I'm using TurboTax Deluxe on my desktop computer not online.

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There is a software update just issued today that may fix this problem

Click on Online at the top of the desktop program screen
Click on Check for Updates

[thebreit12]

Thanks DoninGA. The TurboTax update did fix the problem.