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1 Reply
Carl
Level 15

Chose the wrong turbo tax product

If you have already registered or paid your online fees, then you can not downgrade and the below will not work.

Fill out the primary taxpayer information under the Personal Info tab. Then click the My Account link at the top right and select the clear and start over option. A few screens later you can select the flavor of TurboTax online you desire to start with.

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