turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Chose the wrong turbo tax product

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
Carl
Level 15

Chose the wrong turbo tax product

If you have already registered or paid your online fees, then you can not downgrade and the below will not work.

Fill out the primary taxpayer information under the Personal Info tab. Then click the My Account link at the top right and select the clear and start over option. A few screens later you can select the flavor of TurboTax online you desire to start with.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies