Charged without my concent

[IamUserJen]

I put in my card information and hit next to see how much they wanted to charge me to file my taxes. I never confirmed payment or proceeded to file. I decided to file through another tax service that was less expensive. I went back to the page to clear my work but the app said it can’t do that because payment was submitted and Turbo refuses to give me a refund!

[xmasbaby0]

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

[IamUserJen]

My issue has been resolved