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Crosstown20
Level 1
Mar 17, 2020 1:01 AM UTC
Question

Charged twice

The total for taxes was $30 plus $50. That equals $80! I was charged $30 and $80. What’s going on?

4 replies

CarissaM
Level 15
Mar 17, 2020 4:47 PM UTC

Currently, it shows you are using Turbo Tax Delux, which has a pricing of $60 for the Federal return plus $50 for the state return. If you selected to have your fees deducted from your return, there is an additional fee for that. 

 

You can review the fees associated with your account by clicking here. 

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collins5401
Level 2
Apr 6, 2020 4:47 PM UTC

 You collected from my Discover card 7789  $60.00 fees on April 1st.   Now my Discover card shows a pending charge of $60.00 again.

hargerdw
Level 2
Mar 6, 2021 7:31 PM UTC

I was charged $80 and $110 on my credit card 

DoninGA
Level 15
DoninGALevel 15
Level 15
Mar 6, 2021 7:35 PM UTC
@hargerdw wrote:

I was charged $80 and $110 on my credit card 

Contact TurboTax support for any Billing Issues

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

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