Charged for State Filing

Forum|Forum|5 years ago
March 28, 2021
2 replies
18 views

I was billed to transmit my state tax return e-filing. However, due to a state filing regulation which requires me to mail in my tax return instead. How can I receive refund for the $25 charge?

xmasbaby0

Level 15

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

lindalew88

Level 2

I had the same issue today, called them, they say no refund even though it was rejected by state. I will call my credit card company to dispute, hopefully they can help me.