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bramwen
Level 1
Jun 6, 2019 5:07 PM UTC
Solved

Charge want free

I wanted to file for free. I was charged. The federal and state is being prcessed. Can I get a refund?

rt75624Answer
Level 6
Jun 6, 2019 5:07 PM UTC

To discuss your billing inquiry, you must speak with a live TurboTax agent. 

TurboTax offers a variety of options to connect with a representative by phone. To determine which is right for your situation, please refer to the FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041

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3 replies

rt75624Answer
Level 6
Jun 6, 2019 5:07 PM UTC

To discuss your billing inquiry, you must speak with a live TurboTax agent. 

TurboTax offers a variety of options to connect with a representative by phone. To determine which is right for your situation, please refer to the FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041

ContrerasLoretta
Level 2
May 16, 2021 10:54 PM UTC

ok i did ask to talk to a live person but it just keeps telling me to do my taxes over

ContrerasLoretta
Level 2
May 16, 2021 10:57 PM UTC

why doesn't anyone want to talk to me keep asking but not getting anywhere

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