Charge want free

[bramwen]

I wanted to file for free. I was charged. The federal and state is being prcessed. Can I get a refund?

[rt75624 · Accepted solution]

To discuss your billing inquiry, you must speak with a live TurboTax agent. 

TurboTax offers a variety of options to connect with a representative by phone. To determine which is right for your situation, please refer to the FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041

[ContrerasLoretta]

ok i did ask to talk to a live person but it just keeps telling me to do my taxes over

[ContrerasLoretta]

why doesn't anyone want to talk to me keep asking but not getting anywhere