charge my credit card bug

5 replies
43 views

Hey, when I select charge my credit card as the payment option.

I keep seeing this error page. It has been two days

because of this, I cannot submit the tax return online

TurboTax Premier Online

Cynthiad66

Alumni - Intuit

Some TurboTax customers are experiencing an issue in the Final Review section when selecting the pay with refund option. The customer is looped back to Final Review.

We’re currently working to resolve this issue. If you’d like to receive progress updates, sign up below.

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liuxuhan2021Author

Level 2

@Cynthiad66 Thanks for your reply.

So what is the best option for me now?

I want to pay by credit card, is there any workaround for me to submit the tax return?

or I have to wait for the bugfix?

CatinaT1

Alumni - Intuit

You're issue is not being able to enter your credit card, correct. Try disabling your main internet browsers pop up blocker before getting to the payment page.

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