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Joemwoo
New Member

Cetera Account Number Mismatch

I am a customer of Cetera through AdviceWorks.  When trying to connect my Cetera account to TurboTax, TurboTax asks for a 3 letter + 5 number combination plus my login information.

 

Both of my accounts have a 3 letter + 6 number combination and TurboTax will not allow me to continue with entering a 9 character alphanumeric combination instead of 8. 

Please  advise.

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