I am a customer of Cetera through AdviceWorks. When trying to connect my Cetera account to TurboTax, TurboTax asks for a 3 letter + 5 number combination plus my login information.
Both of my accounts have a 3 letter + 6 number combination and TurboTax will not allow me to continue with entering a 9 character alphanumeric combination instead of 8.
Please advise.
