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Level 2
March 1, 2023
Question

Carerekgc

  • March 1, 2023
  • 2 replies
  • 16 views

Purchased deluxe online edition for windows or bacon device

unable to activate code receiving message after try to activate

Something's not right, try re-entering your code.

 

ipados 16.3.1

    2 replies

    Level 14
    March 1, 2023

    If you purchased the Desktop version for Windows, it will not work on an Apple device.  You will need to utilize this on a Windows-enabled Desktop or Laptop.  

     

    If you are using an iPad, you will need to download the TurboTax App for your device or navigate to the internet browser on the iPad to utilize TurboTax Online. 

     

     

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    VolvoGirl
    Level 15
    March 1, 2023

    @Carerekgc   Based on your other post you seem to be doing a Canada return.

    This is the USA forum.

    Here is the Canada forum  

    https://turbotax.community.intuit.ca/tax-help

     

    Or Contact TurboTax Canada Support

    https://support.turbotax.intuit.ca/contact/