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Carerekgc
New Member

Carerekgc

Purchased deluxe online edition for windows or bacon device

unable to activate code receiving message after try to activate

Something's not right, try re-entering your code.

 

ipados 16.3.1

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2 Replies
HeatherPLO
Expert Alumni

Carerekgc

If you purchased the Desktop version for Windows, it will not work on an Apple device.  You will need to utilize this on a Windows-enabled Desktop or Laptop.  

 

If you are using an iPad, you will need to download the TurboTax App for your device or navigate to the internet browser on the iPad to utilize TurboTax Online. 

 

 

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Carerekgc

@Carerekgc   Based on your other post you seem to be doing a Canada return.

This is the USA forum.

Here is the Canada forum  

https://turbotax.community.intuit.ca/tax-help

 

Or Contact TurboTax Canada Support

https://support.turbotax.intuit.ca/contact/

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