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vunhappy
Returning Member

Captcha does not work in TurboTax 2024 run on Windows 10 or 11 in Parallels 20

When trying to login - captcha asks to Try Again. And again... 

2015 MacBook Pro 13", MacOS Monterey. Parallels 20 running TurboTax 2024 on Windows 10 or Windows 11 - same result, TurboTax Home and Business 2024.

posted
‎December 2, 2024 4:59 PM
last updated ‎December 02, 2024 5:38 PM
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4 Replies
xmasbaby0
Level 15
Level 15

Captcha does not work in TurboTax 2024 run on Windows 10 or 11 in Parallels 20

Your OS  (Monterey)does not meet the system requirements for 2024 desktop software.

 

 

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
‎December 2, 2024 5:03 PM
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vunhappy
Returning Member

Captcha does not work in TurboTax 2024 run on Windows 10 or 11 in Parallels 20

I am running WIndows 10 or 11 in Parallels on a Mac Machine. I'll update the post.

‎December 2, 2024 5:31 PM
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vunhappy
Returning Member

Captcha does not work in TurboTax 2024 run on Windows 10 or 11 in Parallels 20

Your reply is irrelevant and should be removed.

‎December 5, 2024 2:41 AM
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xmasbaby0
Level 15
Level 15

Captcha does not work in TurboTax 2024 run on Windows 10 or 11 in Parallels 20

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
‎December 5, 2024 5:33 AM
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