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bmaechler
New Member

Cant sign in tried several times to reset password wont work

 
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3 Replies
CassandraLO
Intuit Alumni

Cant sign in tried several times to reset password wont work

Try these steps to recover your User ID or password:

  1. Go to our account recovery page.
  2. Enter one of the following:
    • Phone number (recommended)
    • Email address
    • User ID
  3. Follow the on-screen instructions.

Once you’re done, we’ll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.

  • If you’re still unable to recover your account, select Try something else on the Account Recovery page. We’ll ask additional questions to verify your identity.

Keep in mind: Once you’re back in your account, make sure to include or update your phone number. Doing so helps increase account security and ease account recovery.

truck5195
New Member

Cant sign in tried several times to reset password wont work

already tried all of these just keeps taking back to sign in page

AmyC
Expert Alumni

Cant sign in tried several times to reset password wont work

You can do  Account Recovery Request for your TurboTax Account. You will need a valid ID.

 

@truck5195

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