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Try these steps to recover your User ID or password:
Once you’re done, we’ll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.
Keep in mind: Once you’re back in your account, make sure to include or update your phone number. Doing so helps increase account security and ease account recovery.
already tried all of these just keeps taking back to sign in page
You can do Account Recovery Request for your TurboTax Account. You will need a valid ID.
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