You are saying that you didn't receive a W-2 for employment work you performed, correct?
If so, you can certainly still file your tax return, but the IRS has
strict guidelines about how to do so without a W-2 (when you otherwise expect one, or should have legally been sent one).
Federal law says that your
employer (or you former employer) has until the end of January to mail your W-2 to you. Even if
your employer has gone out of business, or simply refuses to send you one, you as an individual taxpayer are
required to wait at least until February 15th to contact the IRS and ask for permission
to file without a W-2. You are also asked (by the IRS) to attempt to
contact your employer, or your former employer, and inquire about the mailing
of the W-2 statement (which it sounds like you've already tried to do).
After that time, and after
receiving permission from the IRS by telephone, you can file your tax
return
using your best memory, or whatever documentation you may have, such as
paystubs and bank deposits, as an estimate of your wages and
withholding.
The formal process and sequence of events is outlined
here, at the following webpages:
https://www.irs.gov/uac/newsroom/missing-your-w2-here-is-what-to-do
https://ttlc.intuit.com/questions/1901028-what-if-it-s-february-but-i-still-don-t-have-my-w-2
Please also know that if you do need to prepare a Form 4852 (Substitute W-2
Statement), as approved by the IRS, that TurboTax contains this tax form within
the software program.
Thank you for asking this question.
