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New Member

Cant file my 2019

4 Replies
Texas Roger
Level 15

Cant file my 2019

Are you trying to efile it and it is being rejected or is there some other reason you can't file it?

If it is being rejected, what specific reason is given for the rejection? 

Returning Member

Cant file my 2019

hi, cant file my tax or new jersey tax



Returning Member

Cant file my 2019




Level 15

Cant file my 2019

Why did it reject?  The email says why or gives a code.  A common reason is for the wrong AGI.  


When did you file 2018? If it was late in the year try putting in zero for the AGI. And see,

If your spouse died during 2019 there is a problem efiling and you will have to mail your return

How to correct the AGI

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.

For AGI Reject code 031

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