Cannot upload 2019 1040 tax return pdf

[Bpierre]

torbotax online  won't load 2019 return pdf

[TerukoL]

You are not able to transfer information from a PDF of a 2019 TurboTax tax return into your 2020 tax return.

If you used the CD/Download TurboTax software for 2019, you need the .tax2019 data file in order to transfer information into your 2020 tax return. The .tax2019 file is not a backup. It's the primary storage of your 2019 tax return.

If you used TurboTax Online for 2019, start your 2020 tax return in the same TurboTax Online account that you used for 2019 (the exact same user ID). It will automatically transfer the information from your 2019 tax return.

Please click How do I transfer last year's return into TurboTax Online? to learn more. 

[ike4txk]

 Turbo Tax downloads the program to my computer each year and bills my ccard. Had computer problems and removed sensitive files before returning to manufacturer for repair.  Saved my 2019 tax file to flash drive and removed my file from my computer hard drive. Turbo Tax 2020 auto downloaded as usual but now the program seems unable to find my 2019 pdf tax file even when transferred from flash drive back to my computer hard drive. 

How can I get Turbo Tax 2020 to recognize my 2019 pdf tax file?

ike4txk