Cannot transmit returns TurboTax Deluxe 2020

[hende195]

When I click Transmit Returns now button on Windows desktop version of software to transmit my state and federal returns, I receive error message stating that I need to complete a software update of my tax software. I have checked for updates, received confirmation message that my software is up to date, restarted TurboTax, restarted my computer, and I am still receiving this message over 24hrs later. Thank you.

[AkinaLO]

Here's an article to help you with a manual update. 

Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business) 

[hende195]

This was not helpful but thank you. I easily meet system requirements. The turbotax software itself is the source of the error message telling me I need to update the tax software specifically, which I have done and it has not resolved the issue. I have completed my taxes and simply need to transmit returns. Updating the turbotax software has indicated it is up to date despite the error message telling me it needs to be updated. 

[MichelleLO]

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.

[ladyt4728]

I am having the same issue and have already paid for 2 returns. Looking for answers.

[AkinaLO]

You may need to update your software. Here's an article to help you with a manual update. 

Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business) 

[cmarsh]

I am getting the same issue, been on hold for hours the last 2 days, updated manually multiple times...this is the biggest waist of my time and $160