Cannot transfer 2024 tax return to 2025 software. Continue button does not work. What are the alternatives?

Forum|Forum|8 months ago
December 20, 2025
4 replies
99 views

I have selected the 2024 tax return to be transferred to the 2025 software. They continue button does not work after I press it. Is there another way to make the transfer?

TurboTax Online

xmasbaby0

Level 15

Are you in exactly the same account and the same user ID that you used for 2024?

How to transfer last year’s return?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/transfer-last-year-return-turbotax-online/L279eUvY2_US_en_US?uid=m6ayqk1s

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

kenkjaxAuthor

Level 2

I kept fiddling around with the program and restarted it several times along with restarting my computer several times. Suddenly, it started working and I have no idea what I did to make it work that I had not done before. Thanks for your interest and help

foster911

Level 2

I had the same problem, so I just closed Turbo Tax, then reopened it and now the tax return I wanted to transfer showed up in the box to select it. It worked!!!