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Level 1
Mar 15, 2021 8:04 PM UTC
Question

cannot save tax return in order to file

keep getting I cannot save file. not authorized. Unable to save return to E File

    3 replies

    Alumni - Champ
    Mar 15, 2021 8:31 PM UTC

    Are you using TT Online (web) and trying to save it as .pdf on your computer?  You must pay the TT fees first.

    Level 2
    Feb 17, 2022 8:15 PM UTC

    When I try to save my return, I get an error message that is a read only file with an error code of 567812.  Can't email return without saving it.

    Level 15
    Feb 17, 2022 10:46 PM UTC

    Turbotax PC version won't work unless the program and the tax file are both located on same disk as the active operating system (the boot drive, usually the C:\ drive).  You also have to be logged into an administrator account to run TurboTax.

     

    Make sure you are logged into an administrator account and then try copying the file to your hard drive and then open it.

     

    If you need additional assistance, please comment and let us know. 

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