Cannot save pdf

[GrokJim]

I've been trying to save a pdf of my tax returns.  I've been googling and using TT help but I cannot get it done.  I need more help.

I'm confused by the difference between the TT app and the TT website.  I've seen recommendations to sign it to the TT website and follow certain directions but that never works.  I've tried to accomplish this with the TT app but when I open it it is a blank slate.  So I try the File menu on macOS and select Open Recent and select the .tax2016 file on my Harddisk but nothing happens.

[SweetieJean]

You must pay the TT fees first.

[GrokJim]

But I've already paid for TT.  Do I have to pay extra just to save a pdf?

[pcassidy19a]

I paid a filing fee, why can I not save my return??

[ChondelLO]

We'll automatically save your 2019 online return in both PDF and tax data file (.tax) formats once you file your return or when TurboTax Online shuts down in mid-October, whichever comes first. For more information on how to obtain a copy of a return filed this year please click the link below.

How do I get a copy of a return I filed this year ...

[htimsdis]

trying to print preview copy of federal and state returns.  trouble saving pdf and printing.

[MichelleLO]

@htmsdis  Please see the TurboTax FAQ How do I preview my TurboTax Online return before filing? for assistance printing your preview copy of the tax return.

If you are still having issues, please see Troubleshoot printing issues for help with troubleshooting.