Cannot run Turbo Tax desktop Windows 7

Forum|Forum|5 years ago
March 8, 2021
4 replies
38 views

I did not know that I cannot run Turbotax desktop on Win7. I tried to install on my work computer, but its blocked.

How can i get a refund. There is no such thing as "SUPPORT" on this website and know way to contact Turbotax to ask.

Best answer by rjs

Go to the following link to submit a request for a refund.

How do I request a refund for my TurboTax product?

rjs

Answer

Level 15

Go to the following link to submit a request for a refund.

How do I request a refund for my TurboTax product?

roosttaxAuthor

Level 2

Thanks I did that and I opened a case. Unfortunately, I got an email saying the case was closed, but It didnt indicate whether I got the refund or not. My bank isnt showing anything yet... Ill wait over the weekend to see what happens.

Thanks!

roosttaxAuthor

Level 2

Well still nothing from TurboTax. I got a text with a 6 digit AnswerXChange # 639925. This tells me nothing. Turbotax support is VERY LACKING.

Cannot run Turbo Tax desktop Windows 7

4 replies

Unlock tailored help options in your account

Get answers to all your tax questions

Unlock tailored help options in your account

Get answers to all your tax questions

Sign up

Login with SSO

Let's get you signed in

Login with SSO