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roosttax
Level 2
Mar 8, 2021 8:47 PM UTC
Solved

Cannot run Turbo Tax desktop Windows 7

I did not know that I cannot run Turbotax desktop on Win7. I tried to install on my work computer, but its blocked.

 

How can i get a refund. There is no such thing as "SUPPORT" on this website and know way to contact Turbotax to ask.

 

    rjs
    rjsAnswer
    Level 15
    Mar 8, 2021 9:43 PM UTC

    Go to the following link to submit a request for a refund.


    How do I request a refund for my TurboTax product?

     

    View in thread

    4 replies

    rjs
    Level 15
    rjsLevel 15Answer
    Level 15
    Mar 8, 2021 9:43 PM UTC

    Go to the following link to submit a request for a refund.


    How do I request a refund for my TurboTax product?

     

    roosttaxAuthor
    Level 2
    Mar 13, 2021 1:01 AM UTC

    Thanks I did that and I opened a case. Unfortunately, I got an email saying the case was closed, but It didnt indicate whether I got the refund or not. My bank isnt showing anything yet... Ill wait over the weekend to see what happens. 

     

    Thanks!

    roosttaxAuthor
    Level 2
    Mar 16, 2021 4:16 PM UTC

    Well still nothing from TurboTax. I got a text with a 6 digit AnswerXChange # 639925. This tells me nothing. Turbotax support is VERY LACKING.

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