Cannot resolve blocked account issue

Forum|Forum|5 years ago
February 11, 2021
1 reply
5 views

I’m stuck on Live full service screen and unable to get back to my return.

TurboTax Live Self Employed

DoninGA

Level 15

Contact TurboTax support for this problem

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

gjmullen63Author

Level 2

Spent four hours on the phone with four separate representatives. I can’t seem to get bumped up to a person that can actually fix the problem. All four of the people I’ve talked with have basically done the same thing, said the same thing. They are just as baffled as me. All have been very nice, just can’t solve the issue. I just need to go to a different tax service, always loved TurboTax till this experience.